A Development of Prototype System for Support End-User Training

End-User Training (EUT) is a method used for learning information systems or applications. At present, there still are a number of challenges that need to be solved. Consequently, this paper proposes a framework of hybrid selfregulated and collaborative learning for EUT which aims at contributing to the improvement of EUT performance. The proposed framework emphasized on five EUT dimensions. The first dimension is end-users consisting of two core factors (i.e., trainee and task / job characteristics). The second dimension is learning content consisting of 2 components (i.e., material size and combination). The third dimension is training and learning methods consisting of four core methods (i.e., instructor-led training, Technology-Mediated Learning (TML), self-regulated and collaborative learning). The fourth dimension is learning outcomes consisting of seven core knowledge level (i .e., commandbased knowledge, tool procedural, business procedural). The last dimension is differences. In addition, this paper introduced a prototype for end-users to selfregulated and collaborative learning.